Shipping & Returns Policy
Shipping Destinations & Processing Time
We ship from France to the EU, and internationally to the United States and Canada (and select additional destinations when available). Orders are prepared and dispatched within 4 business days after your order is placed. If your country isn’t available at checkout, contact info@aranyhousejewels.com.
Shipping Methods, Delivery Estimates & Customs
We offer flat-rate, tracked and insured shipping where available. Shipping costs are calculated by region at checkout, and delivery times are estimates that may vary due to customs processing or local postal services. International orders may be subject to customs duties and taxes, which are the buyer’s responsibility. Expedited shipping may be available on request via info@aranyhousejewels.com.
Returns, Exceptions & Refunds
Returns are accepted within 7 days of delivery. To request a return, email info@aranyhousejewels.com with your order details. Return shipping costs are the responsibility of the buyer, and original shipping fees are non-refundable. Items must be returned in the same condition as received. No returns are accepted for earrings (for hygiene reasons), custom resized pieces, or items clearly marked Final Sale. Refunds are issued within 5 business days after we receive and inspect the returned item.
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